Shipping policy

We can arrange the express to ship your goods to all over the world ( including United States, United Kingdom, Australia, Canada, New Zealand , Mexico, France, Germany, Spain, Italy, Belgium, Europe II (Ireland, Austria, Belgium, Denmark, Luxembourg, Norway, Sweden, Switzerland, Italy), three European regions (Portugal, Finland, Greece, Malta, Israel), the Netherlands, Slovakia, Poland, the Czech Republic, Hungary, Singapore, Malaysia, Thailand, Indonesia, Japan ,South Korea, Russia, South Africa, United Arab Emirates, India, Saudi Arabia, Brazil, Ukraine, Belarus, Turkey, Cyprus, Qatar, Bahrain, Cyprus, Egypt, Iran, Jordan, Kuwait, Lebanon, Oman, Qatar).

How long will it take to get my order？
Total Delivery Time = Processing Time + Delivery Time
Processing Time: 2-5 business days

Delivery Time:  * Standard shipping: 7-10 business days delivery, $7.99, Free $79+
                           * Expedited Shipping: 5-8 business days delivery, $14.99
                           * DHL Shipping: 3-5 business days delivery, $45

You can choose your favorable shipping method on the Order Information page during the checkout process.

Please note:

1. "Business days" are Monday-Friday, excluding holidays. Since delivery time frames vary depending on destination, and the shipping speed is out of our control, but we will try our best to deliver your items during the estimated time frame. Hope for your understanding.

2. Please leave the sufficient details of your shipping address to ensure smooth delivery, it would be better if your shipping address can accurate to Apt/unit number. Please note that diypetsgift is not responsible for unsuccessful deliveries caused by wrong/insufficient/incomplete shipping address, wrong post/zip code, blank mobile column. Non-delivery or extra shipping costs due to personal reasons will not be taken by diypetsgift.com.